IVR

 

IVR system brings beauty in your business. Greet your customers with a professionally recorded welcome voice message. Build an image of a large company. IDEA TSPL launched a smart IVR platform with a user-friendly platform and advanced features. IVR helps boost your business and create positive aroma among your customers. IVR enables sales, support and marketing team to build their own internal infrastructure in minutes based on customer's basic needs and handling process.

Web Based Platform - Operate your account on any location with web based system.

Flexibility - Forward your call from a number to any other number. No extra efforts required.

Time Saving - Use of IVR platform reduces your regular task time in a call center.

Lead Generation - Segregate sales and support department to ease entry of calls and build trust.

Brand Image - IVR represents a brand image of your business and product.

Cost Effective - We cover 95% of network worldwide and provide best prices.

IVR Features

Welcome Message - Use customised welcome message with a human touch for your clients. It will give a great experience to your customers.

Intelligent Call Routing - Create your path to migrate customers according to the departments. Let your incoming caller be at ease and follow accurate path.

Never Miss Any Call - Every call is important. You will get real time notification of all the calls which are missed, through Emails . We make sure you never miss any call.

Multiple Extensions - We provide multiple extensions on a single IVR number based on department wise staff to attend calls. IVR improves your business & customer satisfaction.

 

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