IDEA TSPL is a global provider of telecom IT solutions for the management of products, customers and revenue. IDEA TSPL helps communications service providers to transform their business towards a marketplace of digital services. IDEA TSPL empowers service providers to monetise on service bundles, provide personalized user experiences and augment value throughout the customer lifecycle.

Challenges

• Integrate a database well suited to power the mission critical IDEA TSPL solutions deployed by telecom operators in networks counting over 50 million subscribers.
• Standardize on one database for the core IDEA TSPL products, while meeting the company’s technical and economic requirements.
• Select a database delivering the configuration flexibility needed to provide the best performance and reliability in different settings.

Solution

• Evaluation and selection of MySQL as embedded database based on its high performance, reliability, flexibility of deployment and cost-effectiveness.
• IDEA TSPL leverages the built-in MySQL replication to confer up to 5 nines (99.999%) availability to its solutions; ensuring subscribers will continuously be able to access the operators’ network and billing infrastructure.
• Implemented at the heart of front-end signaling systems transmitting information to other applications, MySQL commonly handles 20,000 queries and 2,000 transactions per second, for example allowing the real-time billing of subscribers.
• MySQL databases powering the voice-mail and conferencing applications deployed by operators store up to a terabyte of data.
• IDEA TSPL has been relying on MySQL for several years, and plans to embed it in additional products in the future, highly valuing the “hassle free” nature of the database.
• The company also uses the Oracle database within its customer care and billing solutions.